What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
Playa Palms Beach Hotel – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Avenida 1Era Bis Entre Calle 12 Y 14 Nte, Playa del Carmen, 77710,
- On the beach
Great
8.4
9.0
4.4
3.9
Beachfront boutique hotel with private beach club and continental breakfast delivered to your balcony
Accommodations & Rooms
All 34 units are air-conditioned and include a
In-Room Breakfast
A daily continental breakfast is served directly to guest rooms, allowing guests to enjoy dining on their balcony. Hot breakfast options are available for an additional fee, as noted by returning guests. Drinks are offered at an extra cost, and the neighboring restaurant delivers food and drinks to the beach area.
Location & Nearby Attractions
Playa Palms Beach Hotel is located just
Beach & Pool
The hotel offers a
Services & Activities
A concierge service is available for personalized vacation planning and booking tours to local attractions. Diverse activities can be organized, including snorkeling, jungle tours, and visits to nearby archaeological sites. The hotel also offers
Highlights
Location: Steps from 5th Avenue and close to Cozumel ferry
Rooms: 34 units with balconies, hammocks, and kitchenettes
Breakfast: Continental breakfast delivered to your balcony
Beach: Private beach club with loungers and umbrellas
Activities: Concierge arranges snorkeling, jungle tours, and Xcaret trips
“This boutique hotel clearly favors individualized attention, a refreshing contrast to the area's mega-resorts. I noted the palapa roofs and beachfront location-appealing for those who value direct access to the sand. For a relaxed stay, the in-room breakfast service and proximity to Playa del Carmen's attractions strike me as a definite plus.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- One-Bedroom Apartment2 persons65 sq. feet1 King-size bedAir conditioningBalconyroom details
- Ocean View Studio2 persons49 sq. feet1 King-size bedAir conditioningBalconyroom details
- Studio Garden View2 persons45 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Private beach
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Patio
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Show more
Playa Palms Beach Hotel Location
Avenida 1Era Bis Entre Calle 12 Y 14 Nte, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Quinta Avenida
4 minutes' walk
Famed for shopping and dining, Quinta Avenida features vibrant boutiques, cafes, and nightlife options along a picturesque boulevard.
3D Museum of Wonders
6 minutes' walk
A unique interactive experience, this museum showcases 3D art installations that create stunning optical illusions for all ages.
Coco Bongo
4 minutes' walk
Known for spectacular shows and vibrant nightlife, Coco Bongo offers a thrilling mix of live performances and music in an electric atmosphere.
La Galeria de Playa Art Gallery
10 minutes' walk
Featuring local artists, this gallery promotes Mexican art through rotating exhibits and special events that spotlight creativity.
Beach Relaxation at Playa Mamitas
17 minutes' walk
A popular beach destination, Playa Mamitas offers sunbathing, water sports, and beach clubs for a fun-filled day of relaxation.
Guided Cenote Tours
5-minute drive
Cenote tours provide thrilling experiences for adventurers, exploring natural sinkholes with swimming, snorkeling, and scenic views.
Indigo Beach
2 minutes' walk
A beachfront gem known for seafood and cocktails. The relaxed vibe and ocean views enhance every dining experience.
Lido Club de Playa
4 minutes' walk
This lively beach bar serves delicious tacos and refreshing drinks, perfect for a casual meal with a fun atmosphere.
Blue Parrot Restaurant
2 minutes' walk
Offering a mix of local and international cuisine, this spot is known for its ambiance and close proximity to the beach.
Live Music at Aldea Corazon
4 minutes' walk
A vibrant space featuring local musicians and arts events, Aldea Corazon provides a perfect backdrop for an evening out.
Mayakoba Beach Club
12 minutes' drive
An upscale beach destination featuring cabana rentals and beachside dining, it's a luxurious way to enjoy the sun and sea.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 10.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Spanish, Russian
Year renovated:
2009
Number of rooms:
34
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Beachfront location
Spacious room
Handy kitchen
Relaxing stay
Gorgeous courtyard
Cons
Unpleasant staff
Guest reviewsbased on 797 reviews
Shaun from United Kingdom
Family with children
One-Bedroom Apartment
4 nights in November 2025
|
Reviewed: December 13, 2025
9.0/10
Convenient location, great stay
friendly staff great ocean view quiet location
the staff was helpful and friendly. night security didn't speak a lot of english but they were very helpful. the security person showed us to our room and explained how to lock the doors. most rooms have a view of the ocean, and boats are tied up out front. location is very quiet and only a block from 5th avenue. the rooms were sound proof and well designed. the view from the balcony was amazing. i am looking forward to my next trip.
the seaweed was terrible and smelled bad into the rooms. other hotels have tractors moving it away, i expected that.
Dining
8/10
Breakfast is available. It is brought to your room each morning. you can order drinks from the nearby restaurant. they brought the order to my beach lounge chair.
Service
10/10
The staff is friendly. Everyone speaks english. if you need a taxi, they call one for you, and it arrives in minutes. the managers speak many languages, it was so helpful.
Location
9/10
The hotel is a block and a half from 5th avenue. it is near nightclubs, yet the rooms are quiet. as a solo traveler i felt safe. Everything was conveniently located.
Rooms
9/10
rooms are spacious. they have a kitchenette, tv, and a sofa bed. there is a large bathroom with a shower. most rooms have two closets and drawers.
0 Helpful
|
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FAQs
About Playa Palms Beach Hotel
Is breakfast available at Playa Palms Beach Hotel?
A continental breakfast is available for an additional charge of 10 USD.
What distance is Playa Palms Beach Hotel from Cancun International Airport?
Playa Palms Beach Hotel is about 60 km from Cancun International Airport.
What amenities are provided in the rooms at Playa Palms Beach Hotel?
Rooms include air conditioning, a flat-screen TV, a balcony, and some offer partial sea views.
Is there beach access at Playa Palms Beach Hotel?
The hotel features a private beach area with lounges and umbrellas for guest use.
Which nearby restaurants are accessible from Playa Palms Beach Hotel?
Nearby dining options include Porfirio's Playa del Carmen, Bovino's Churrascaria, and Blue Lobster, all located within 0.5 km.
What services are offered for guests at Playa Palms Beach Hotel?
The hotel provides a tour desk for planning activities and spa services, including temazcal steam baths.
What type of pool does Playa Palms Beach Hotel have?
The hotel offers an outdoor swimming pool with stunning views of the Caribbean Sea.
What is the hotel's theme or style?
Playa Palms Beach Hotel features a beach, boutique, and cultural atmosphere.
Are there any special features of the hotel grounds?
The hotel features a scenic garden terrace and hammocks for relaxation.
What languages do the staff speak at Playa Palms Beach Hotel?
The staff is fluent in both English and Spanish.
How can guests reach main attractions from Playa Palms Beach Hotel?
Major attractions like Xcaret, Tulum, and Cozumel are within a short distance and easily accessible.
Does Playa Palms Beach Hotel offer air conditioning in the rooms?
All rooms at the hotel are equipped with air conditioning.
What entertainment options are available at Playa Palms Beach Hotel?
The hotel provides access to a variety of beach activities and organized tours.
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